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EPD PM S7 L10
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Course data
General
Online Class
MEL Code
Design and innovation
Speaking Activity: Product design
Listening/Speaking Activity: Innovative product design
What is product innovation - Conversation Question.
Writing Activity: Innovative Product Design
Connectors
Vocabulary Activity: Design and innovation
Product testing
Warm up: Product testing
Speaking Activity: What have you done already?
Reading Activity: A dream job
Writing Activity: My experience at work
Grammar Activity: Present perfect jsut already and yet
Just, Yet, Already
Managing information
Managing information
Managing information
Reading Activity: Innovation in business
Grammar Activity: Present perfect already, just and yet 3
Grammar Warm-Up: Present Perfect
Selling a product
Product review
Safety and security
Safety and security
Safety and security
Safety and security
Safety and security
Safety and security
MUST, MUSTN'T, HAVE TO, HAS TO, DOESN'T HAVE TO or DON'T HAVE TO
Being security-conscious
Giving advice survey
Activity: "Idioms in Context – Short Story Challenge"
Doris's work
Should and ought to worksheet
Have to, must and should for obligation and advice
Possible problems
Dealing with disagreement
Dealing with conflict
Questions for Resolving Conflict
Powerful Questions for Times of Disagreement
Dealing with conflict
Instructions and warnings
Customer Service
Problem-Solving Discussion (15 minutes) – Group Problem Solving (Speaking/Listening)
Controlled Practice (15 minutes) – Customer Complaint Dialogues (Speaking/Listening/Reading)
Extended Practice (25 minutes) – Customer Complaint Role-Play (Speaking/Listening)
Listening Activity (30 minutes) – Listening to Customer Service Call
Review and Expand (15 minutes) – Reading: Customer Service Policies (Reading/Writing)
Writing Task (10 minutes) – Follow-up Email to a Customer (Writing)
EPD AM - W1 - Monday - Lesson Plan
Warm-up (10 minutes) – Vocabulary Brainstorming (Speaking/Listening)
Hanging on the Telephone
Role-Play Practice (25 minutes) – Handling Difficult Customer Calls (Speaking/Listening)
Problem-Solving Discussion (15 minutes) – Group Decision Making (Speaking/Listening)
Controlled Practice (15 minutes) – Verb Classification (Reading/Writing)
Review and Expand (15 minutes) – Reading: Customer Service Emails (Reading/Writing)
EPD AM - W1 - Tuesday - Lesson Plan
Warm-up (10 minutes) – Verb Forms Brainstorm (Speaking/Listening)
Responding to Customer Concerns
Brainstorm: Customer Concerns (Speaking/Listening)
Role-Play Practice (25 minutes) – Customer Complaints Handling (Speaking/Listening)
Listening Activity (30 minutes) – Customer Service Call Analysis (Listening/Writing)
Controlled Practice (15 minutes) – Matching Expressions (Reading/Writing)
EPD AM - W1 - Wednesday - Lesson Plan
Vocabulary- Complain
Generating and Presenting Ideas
English Grammar Quiz:Gerund and Infinitive।10 English Quiz।।Video
How to Remember Which Verbs are Followed by Gerunds and Which Verbs are Followed by Infinitives
Writing exercise-Infinitives
Reading-Gerunds and Infinitives
Common verbs followed by a gerund:
Common verbs followed by an infinitive
Verbs followed by a gerund or infinitive with little to no change in meaning
Gerund of infinitive worksheet
External "thank you" Email
English lesson: Word stress
Sentence Stress | English Pronunciation
Example of a complaint letter
Writing- Complaint letter format
Formal and informal phrases- Email vocabulary
Grammar- Verbs followed by '-ing' or infinitive (Practice)
Communication
Warm-Up Activity (10 minutes)
Writing practice- Thank you email
How to Communicate
Activity 1: Warm-up Discussion (10 minutes)
Activity 2: Conditional Listening Task (15 minutes)
Activity 3: Scenario-Based Role Play (25 minutes)
Activity 4: Conditional Story Writing (30 minutes)
Activity 5: Reading Comprehension with Conditionals (15 minutes)
English Grammar: Gerunds & Infinitives; Remember
Closing a Deal
Activity 1: Warm-up Discussion (10 minutes) – Speaking
Activity 4: Listening Activity – Negotiation Simulation (30 minutes) – Listening and Speaking
Activity 2: Vocabulary Focus (15 minutes) – Reading and Writing
Activity 1: Written Negotiation – Email Simulation (15 minutes) – Writing
Activity 3: Role-Play Practice (25 minutes) – Speaking (Vocabulary)
Activity 3: Final Reflection (10 minutes)
Talking about Priorities
Listening exercise- ED ending sound
Past tense of regular verbs- Pronunciation (Listening)
Reading practice- First conditional
Writing exercise-First conditional
Past tense of regular verbs- Pronunciation
Second conditional- Explanation
Short Report
Speaking quiz- First conditional
First Conditional - English Conversation Practice
Writing quiz- First conditional
Reading comprehension- Innovation in business
First and second conditionals- Exercise
Vocabulary- practice exercise
Evaluations
Present perfect- oral presentation 1
Present perfect Writing 2
Write a product review of about 150 words using the notes therein 4
Speaking Activity: Describe and Present a Product 5
UNIT 5: Language and skills test
Unit 5 MEL Test
MEL Unit 5 Workbook
Second Midterm
Resolving a conflict - Role Play
Write an email to Mr Kensall about his visit:
ECA
Unit 6 workbook
Unit 6 Test
Write a complain - Unit 7
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Session 1
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Course information
EPD PM S7 L10
Teacher:
Jose Armando Jerez Amador
Skill Level
:
Beginner